Five Sigma and Amarillo Technologies team up on London Market claims modernisation

Five Sigma and Amarillo Technologies have formed a strategic partnership to help insurers and MGAs modernise claims and delegated authority operations across the UK and London Market. The deal combines AI-native claims automation with bordereaux data tools to cut manual work, improve data quality and speed up adoption of new technology.

Why it matters: - The partnership targets two persistent pain points in insurance operations: fragmented claims workflows and delegated authority data management. - Insurers and MGAs in the UK and London Market are the main audience, with a focus on improving efficiency, compliance and technology adoption. - The combination could help reduce manual effort, lower loss adjustment expense and shorten claims cycle times.

What happened: - Five Sigma and Amarillo Technologies announced a strategic partnership on November 2, 2026. - Five Sigma provides an AI-native claims management platform for property and casualty insurance. - Amarillo Technologies is a London-based insurtech focused on delegated authority data management. - The companies will pursue joint go-to-market activity and use shared industry networks to expand access to insurance technology.

The details: - Five Sigma’s platform is designed to support the full claims lifecycle, from first notice of loss to settlement. - Five Sigma’s Clive™ multi-agent AI claims expert is part of the offering. - The platform is built to automate routine work by default and keep adjusters focused on decisions that require judgment. - Amarillo’s Fusion platform automates the collection, processing and validation of bordereaux data. - Fusion is used by insurers, MGAs and brokers to reduce manual effort, improve data quality, strengthen compliance and increase visibility into delegated authority operations. - The partnership will also focus on developing new business opportunities. - The companies want to help insurance organisations navigate modernisation journeys, especially in the UK and London Market. - Five Sigma said delegated authority is a major source of friction in claims modernisation. - Amarillo said customers want better data quality and less manual effort across the delegated authority chain, including claims. - More information is available in Five Sigma’s announcement and Amarillo Technologies’ website.

Between the lines: - The deal pairs two adjacent parts of the insurance workflow rather than forcing a single system to solve both claims and delegated authority data problems. - That approach may appeal to insurers and MGAs that want modernization without replacing every existing platform at once. - The emphasis on the London Market suggests the partnership is aimed at a segment where delegated authority complexity is especially high.

What's next: - The companies will work on expanding market reach and building new commercial opportunities. - Expect the partnership to show up first in the UK and London Market, where both companies already have relevant expertise. - The success of the agreement will likely depend on how well the two platforms integrate into existing insurance workflows and carrier relationships.